Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at Indieshoppers . Following are the terms and conditions that constitute our Shipping Policy.

Our Order Cut off Time is 09:00 pm

FOR THE UNITED KINGDOM :

Our Handling Time : 1-2 Business Days.

Our Transit Time : 7 to 10 Business Days

We offer Free Shipping to the United Kingdom ,  Our Transit Time is 7 to 10 Business days
 

Method of Delivery

We do not send orders during holidays.

We send your purchase using Royal Mail , Hermes ,Or Yodel.

If you order a product after the cut-off time (which is 09:00 pm), it will be processed the next day.

Confirmation of Shipment

We will send you a confirmation email once your purchase has been sent. The email will contain a tracking ID, which will be active within 1 day.

Our Working Days

Monday through Saturday is our business days.

Item Misplaced

If you did not get the merchandise within the indicated time frame, please contact the carrier, and if the problem persists, please contact us at contact@indieshoppers.co.uk

Wrong Address

You will be liable for paying all shipping fees for reseeding the goods if you provide the wrong address during checkout and it is returned to us. contact@indieshoppers.co.uk


Address Change

If you need to change the location where your order will be delivered, please contact us at contact@indieshoppers.co.uk within 24 hours of placing your order. We are unable to change the delivery address once it is in transit.

Cancellations

If you change your mind after confirming the order and plan to cancel order, don't hesitate to get in touch with our customer service within 24 hours of confirming the order. Once the order is delivered you can return the order by reading our return policy.

Items Damaged While in Transit

Suppose you find that your product has been damaged or broken during delivery. Contact us immediately and take a clear photo of the broken or damaged product and send it to our customer service email at contact@indieshoppers.co.uk. and request a free exchange or return.

Customs, Duties and Taxes

indieshoppers is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

CONTACT INFORMATION:

Trade Name: indieshoppers

Phone : +447537180490

Email : contact@indieshoppers.co.uk

Address : 71-75 Shelton Street, London, WC2H 9JQ , United Kingdom

Last updated: 02/02/2023